Privacy Policy

Nuvo Construction Ltd.
Effective Date: August 2026

Nuvo Construction Ltd. (“Nuvo Construction”, “we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.

This Privacy Policy applies to our website: nuvoconstruction.com (the “Website”).

1. What Personal Information We Collect

We do not collect personal information unless you voluntarily provide it to us, or unless it is collected automatically through standard website technologies.

1.1 Information you provide through forms

If you submit information through our Website forms (including our JobTread contact/intake form or newsletter signup), we may collect the following personal information:

  1. Name
  2. Email address
  3. Phone number (JobTread form only)
  4. Project description/details you submit
  5. How you heard about us (if provided)

You may choose not to provide personal information; however, this may limit our ability to respond to your inquiry or provide services.

1.2 Information collected automatically

When you visit our Website, certain technical information may be collected automatically, including:

  1. IP address
  2. Browser type and device information
  3. Pages visited and time spent on pages
  4. Referral source (how you arrived at our Website)
  5. General usage and analytics data

This information may be collected through cookies, analytics tools, and server logs.

2. How We Use Personal Information

We use personal information for purposes that a reasonable person would consider appropriate in the circumstances, including:

  1. Responding to inquiries and requests submitted through our forms
  2. Contacting you by phone or email if you requested communication
  3. Providing estimates, consultations, or information about our services
  4. Improving our Website performance and user experience
  5. Measuring and improving marketing effectiveness (including conversion tracking)
  6. Sending newsletters or marketing communications if you opted in

3. Consent

By submitting your personal information through our Website forms, you consent to our collection, use, and disclosure of that information as described in this Privacy Policy.

You may withdraw your consent at any time, subject to legal and contractual restrictions. To withdraw consent, contact us using the details in Section 11.

4. Newsletter Communications

If you sign up for our newsletter, we will use your name and email address to send you marketing emails and updates.

You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.

5. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to help improve functionality and performance, and to measure the effectiveness of our advertising.

We use the following services:

  1. Google Analytics (to understand Website usage and visitor behaviour)
  2. Google Tag Manager (to manage tracking scripts)
  3. Google Ads conversion tracking (to measure the performance of our advertising)
  4. Meta Pixel and Meta Conversions API (to measure the performance of our advertising on Facebook and Instagram, and to deliver relevant ads)
  5. Microsoft Clarity (to understand how visitors interact with our pages, including scrolling and clicks)

These services may collect information such as your IP address, browser and device information, and browsing activity on our Website.

Where you submit information through our forms, certain contact details such as your email address or phone number may be converted into a secure, irreversible code and shared with Meta to help match your activity to your account. Your contact details are not shared in a readable form.

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Please note that disabling cookies may impact Website functionality. You can also manage advertising preferences directly through Google Ad Settings and Meta Ad Preferences.

6. Use of Third-Party Service Providers

We may use third-party service providers to help us operate our Website and manage customer inquiries and communications.

These may include:

  1. JobTread (CRM / form intake and customer management)
  2. Keap (newsletter and marketing communications)
  3. Google services such as Analytics and Ads tracking tools
  4. Meta Platforms, Inc.

These providers may have access to personal information only as needed to perform services on our behalf and are expected to protect the information through appropriate safeguards.

7. Storage Outside Canada

Some of the services we use may store or process personal information outside of Canada.

In particular, JobTread and Meta stores data in the United States.

As a result, personal information may be subject to the laws of the jurisdiction where it is stored or processed, including lawful access by courts, law enforcement, or other authorities in that jurisdiction.

8. Retention of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law.

Inquiry and consultation records are generally retained for up to seven years. Project and client records may be retained longer where required for warranty, tax, or legal purposes. Marketing contact information is retained until you unsubscribe or request deletion.

You may request deletion of your personal information at any time using the contact details in Section 11. We will honour such requests except where retention is required by law or for legitimate business purposes such as active contracts, warranty obligations, or financial recordkeeping.

9. Safeguards

We take reasonable steps to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.

Safeguards may include administrative, technical, and physical measures appropriate to the sensitivity of the information.

10. Your Privacy Rights (Access, Correction, Withdrawal of Consent)

Under PIPEDA, you have the right to:

  1. Request access to the personal information we hold about you
  2. Request correction of inaccurate or incomplete information
  3. Withdraw consent to our use of your personal information (including marketing)

To make a request, contact us using the information below.

11. Contact Us

If you have questions about this Privacy Policy, or wish to withdraw consent or make a privacy request, please contact:

Nuvo Construction Ltd.
Email: info@nuvoconstruction.com

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements.

When we update it, we will revise the “Effective Date” at the top of this page. Your continued use of the Website after updates are posted means you accept the updated Privacy Policy.